My TCHF
Features
What My TCHF does today, and what is coming next.
Everything in My TCHF
A tour of what the app does. Each feature shows whether you can use it today.
- Live
- you can use it today
- Rolling out
- being built now, opening in stages
- Coming soon
- planned next
Programs
Each program has its own season, checks and request form, set by TCHF staff.
Shovel For Seniors
LiveVolunteers clear driveways, walkways and front steps for seniors after a snowfall, November to April. The household provides the shovel (and salt, if they have some).
Lawn Care for Seniors
Rolling outMowing, trimming and leaf cleanup during the growing season, May to October. The household provides a working lawnmower (and a trimmer, if they have one). Opening area by area.
Promote TCHF
LiveBook a door-knocking, flyer or event task, then record doors knocked, flyers dropped and sign-ups at the end of your shift.
Year-round and seasonal programs
LivePrograms can run year-round or in a season. Out of season, the app shows when a program opens again.
For getting help
For seniors, and for the Family & friends who look after them.
Homes and Family & friends
LiveAdd your home or a loved one’s. Family members and friends can share a home and do everything on the resident’s behalf.
Request help with photos
LiveAsk in a few taps and add photos of the snow. Location data is stripped from every photo file before it is stored.
Live status and notifications
LiveFollow each request from Requested to Assigned, On the way and Done, by email and in your in-app inbox.
Proof the work was done
LiveSee after photos from every visit and keep a history of past visits. Rate each one, or ask for a follow-up.
For volunteers
For adults and high-school students who want to help their neighbours.
Get verified
LiveAn ID check through Stripe Identity (renewed every 2 years), a police record check reviewed by TCHF (valid for 3 years) and a volunteer agreement you e-sign. The app shows what is left to do.
Guardian consent for youth
LiveVolunteers under 18 link to a verified parent or guardian, who e-signs consent, sees their shifts and hours, and can pause them.
Confirmation letter you can verify
LiveThe app writes the letter you take to your police service. Its Digital Document ID can be checked on our public verify page.
A job screen made for gloves
LiveOne big button at a time: On my way, before photos, after photos. If you can’t finish, say why and the job goes back to TCHF.
Shifts for each program
LiveStart a shift on the spot or book one ahead, and pick the program when more than one is open near you.
Location during in-person shifts
Rolling outWith your consent, your location is recorded only while a shift is on, so staff can keep you safe. It never blocks your work.
Hours and Hours Letters
LiveShifts are timed to the minute. Download a signed Hours Letter for your school’s community hours without asking staff.
Donate Blood with TCHF
LiveJoin our Partners for Life team with Canadian Blood Services, log your donations and see your totals for the year. Open anywhere in Canada.
For everyone
Built into every account, on every device.
Message TCHF
LiveStart a private conversation with the TCHF team from the app. Messages are only between you and TCHF, never between users.
Phone, tablet and computer
LiveUse it in any browser, or add it to your home screen like an app. Large text, keyboard access and screen readers are supported.
My TCHF app for Android
LiveThe My TCHF app is on Google Play and uses the same account. Start shifts, book, request help and donate right from your phone.
Get it on Google PlayMy TCHF app for iPhone
Coming soonThe same app for iPhone and iPad is coming to the App Store.
Privacy first
LiveWe collect only what each service needs, keep police checks in a staff-only store, and never sell your information.
Read our privacy policyTools for TCHF staff
LiveStaff set up each program (season, checks, request form), approve homes and volunteers, dispatch jobs on a live map, and see reports for every program.
For donors
Support TCHF directly, in the app or with a card.
Donate in the app
LiveGive once or set up a monthly donation without leaving your account. TCHF emails your CRA tax receipt after an Admin checks it, and saves it to your account. Monthly donations get one receipt each January.
Health Essentials Distribution
LiveSee what schools, clinics and shelters need right now, donate toward a specific need, or send items directly once you are ID-verified.
See current needs
