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My TCHF

Features

What My TCHF does today, and what is coming next.

Everything in My TCHF

A tour of what the app does. Each feature shows whether you can use it today.

Live
you can use it today
Rolling out
being built now, opening in stages
Coming soon
planned next

Programs

Each program has its own season, checks and request form, set by TCHF staff.

  • Shovel For Seniors

    Live

    Volunteers clear driveways, walkways and front steps for seniors after a snowfall, November to April. The household provides the shovel (and salt, if they have some).

  • Lawn Care for Seniors

    Rolling out

    Mowing, trimming and leaf cleanup during the growing season, May to October. The household provides a working lawnmower (and a trimmer, if they have one). Opening area by area.

  • Promote TCHF

    Live

    Book a door-knocking, flyer or event task, then record doors knocked, flyers dropped and sign-ups at the end of your shift.

  • Year-round and seasonal programs

    Live

    Programs can run year-round or in a season. Out of season, the app shows when a program opens again.

For getting help

For seniors, and for the Family & friends who look after them.

  • Homes and Family & friends

    Live

    Add your home or a loved one’s. Family members and friends can share a home and do everything on the resident’s behalf.

  • Request help with photos

    Live

    Ask in a few taps and add photos of the snow. Location data is stripped from every photo file before it is stored.

  • Live status and notifications

    Live

    Follow each request from Requested to Assigned, On the way and Done, by email and in your in-app inbox.

  • Proof the work was done

    Live

    See after photos from every visit and keep a history of past visits. Rate each one, or ask for a follow-up.

For volunteers

For adults and high-school students who want to help their neighbours.

  • Get verified

    Live

    An ID check through Stripe Identity (renewed every 2 years), a police record check reviewed by TCHF (valid for 3 years) and a volunteer agreement you e-sign. The app shows what is left to do.

  • Guardian consent for youth

    Live

    Volunteers under 18 link to a verified parent or guardian, who e-signs consent, sees their shifts and hours, and can pause them.

  • Confirmation letter you can verify

    Live

    The app writes the letter you take to your police service. Its Digital Document ID can be checked on our public verify page.

  • A job screen made for gloves

    Live

    One big button at a time: On my way, before photos, after photos. If you can’t finish, say why and the job goes back to TCHF.

  • Shifts for each program

    Live

    Start a shift on the spot or book one ahead, and pick the program when more than one is open near you.

  • Location during in-person shifts

    Rolling out

    With your consent, your location is recorded only while a shift is on, so staff can keep you safe. It never blocks your work.

  • Hours and Hours Letters

    Live

    Shifts are timed to the minute. Download a signed Hours Letter for your school’s community hours without asking staff.

  • Donate Blood with TCHF

    Live

    Join our Partners for Life team with Canadian Blood Services, log your donations and see your totals for the year. Open anywhere in Canada.

For everyone

Built into every account, on every device.

  • Message TCHF

    Live

    Start a private conversation with the TCHF team from the app. Messages are only between you and TCHF, never between users.

  • Phone, tablet and computer

    Live

    Use it in any browser, or add it to your home screen like an app. Large text, keyboard access and screen readers are supported.

  • My TCHF app for Android

    Live

    The My TCHF app is on Google Play and uses the same account. Start shifts, book, request help and donate right from your phone.

    Get it on Google Play
  • My TCHF app for iPhone

    Coming soon

    The same app for iPhone and iPad is coming to the App Store.

  • Privacy first

    Live

    We collect only what each service needs, keep police checks in a staff-only store, and never sell your information.

    Read our privacy policy
  • Tools for TCHF staff

    Live

    Staff set up each program (season, checks, request form), approve homes and volunteers, dispatch jobs on a live map, and see reports for every program.

For donors

Support TCHF directly, in the app or with a card.

  • Donate in the app

    Live

    Give once or set up a monthly donation without leaving your account. TCHF emails your CRA tax receipt after an Admin checks it, and saves it to your account. Monthly donations get one receipt each January.

  • Health Essentials Distribution

    Live

    See what schools, clinics and shelters need right now, donate toward a specific need, or send items directly once you are ID-verified.

    See current needs